The National Defence University-Kenya (NDU-K) is hosting a three-day intensive training conducted by experts from the eCitizen Directorate, The National Treasury – Government Digital Payments, and Pesaflow Limited at the seat.

This training is designed to enhance the university’s understanding and utilization of digital government services, focusing on Single Sign-On (SSO) for eCitizen, End-to-End System Navigation, and Pesaflow Digital Payments.

Training Highlights

✅ Single Sign-On (SSO) - eCitizen Platform
Participants will learn how to:

• Log into the eCitizen platform securely.
• Reset their passwords.
• Update phone numbers and email addresses linked to their accounts.

✅ End-to-End System Training
The training provides hands-on experience in both Front-End and Back-End processes, ensuring seamless system navigation and user support.

✅ Pesaflow Training for Finance & Management
Finance and management teams will gain key insights into:

• Accessing critical financial data on the Pesaflow dashboard.
• Searching for invoices and interpreting key financial variables.
• Troubleshooting failed notifications and tracking payments efficiently.
• Generating comprehensive transaction, payment, and settlement reports for financial reconciliation.
• Understanding settled amounts from the eCitizen collection account.

This transformative training aligns with NDU-K's commitment to adopting digital innovations, ensuring efficiency in government service delivery, and enhancing NDU-K's institutional financial management processes.

📌 Stay tuned for more updates on how NDU-K is leveraging digital transformation to enhance operational excellence!

#NDU-K #DigitalTransformation #eCitizen #Pesaflow #CapacityBuilding #FinancialInnovation